Incident Response Planning & On-Call Support

Prepare the organization for the worst with a solid incident response (IR) plan and provide expert support if an incident occurs. This can include developing a step-by-step incident response playbook, conducting a tabletop exercise to practice it, and being available on-call to guide the organization through real incidents or data breaches. While not a full incident response service (which might require a larger team), this advisory ensures the client isn’t alone during a crisis.

• Incident Response Plan (IRP)

• Incident Response Playbook/Runbook

• Incident Response Tabletop exercises

• On-Call Support during real incidents

Whats the Benefit? 

• Minimizes damage and confusion

  • Solves the issue of organizations scrambling unprepared during breaches. A practiced IR plan means faster reaction and fewer mistakes (e.g. who to notify, how to contain the issue). Having you on-call ensures timely guidance — potentially reducing downtime and financial impact. This could save the organization from missteps that lead to legal penalties or public relations nightmares. In short, it greatly increases the chances of a swift, organized recovery from incidents, saving time and money when every minute counts.

• Reassurance in crisis

  • Feel less fear about cyber incidents knowing there is a plan and an expert a phone call away. This feature transforms the panicked “what do we do?!” feeling into a calmer, more confident state because they have a rehearsed plan. During an incident, having a trusted advisor on-call brings emotional calm and resolve, rather than feeling helpless.